KB3132372 causes a crash on Windows 10

****Updated Jan. 8th, 2016****
This issue was fixed by security patch, KB3087040. For Windows 10 users, please apply Windows Update before using Lunascape.

At the end of December 2015, Windows Update related Adobe Flash Player, KB3132372 is delivered.

This upgrade causes the crash when user browses Flash web pages in Trident application including Lunascape on Windows 10.

The only perfect solution of the issue is just waiting for next Windows Update for now, but we would like to announce the temporary solution below.

  • Turn off "Allow ActiveX" in Lunascape Setting > Advanced > Security to prevent the Flash components from being displayed.
  • Use Gecko engine.
  • Uninstall KB3132372 (We cannot guarantee the operation.)
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk